Payment Policy
At Royal Deck House, we aim to provide a simple, secure, and convenient checkout experience. This Payment Policy explains how payments are handled when you purchase products through our online store.
1. Accepted Payment Methods
Royal Deck House accepts payment methods made available at checkout.
Depending on your location and availability, these may include:
- Visa
- Mastercard
- American Express
- Discover
- Debit cards
- Other payment methods displayed at checkout
Available payment options may vary depending on your location, device, and payment provider.
2. Payment Authorization
When you place an order, your selected payment method may be authorized to confirm that the payment information is valid and that sufficient funds are available.
Your payment may be captured when your order is processed, depending on the payment method used.
3. Secure Payments
Payments are processed through secure third-party payment providers and payment processing systems.
Royal Deck House does not intentionally store complete payment card numbers or security codes on its own systems.
Payment information is handled according to the security practices and privacy policies of the applicable payment provider.
4. Billing Information
Customers are responsible for providing accurate and complete billing information when placing an order.
If the billing information provided cannot be verified, we may contact you for additional information or cancel the order when necessary.
5. Order Verification
For security and fraud-prevention purposes, Royal Deck House may review certain orders before processing them.
We reserve the right to cancel or refuse an order when we reasonably suspect:
- Fraudulent activity
- Unauthorized payment activity
- Incorrect billing information
- Unusual or suspicious transactions
- A violation of our Terms of Service
If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.
6. Currency
Prices and currency displayed at checkout may vary depending on your location and the settings of our store.
Any applicable taxes, shipping charges, or additional fees will be displayed during checkout where applicable.
7. Payment Errors
If your payment is declined or cannot be processed, please verify your payment details and contact your bank or payment provider if necessary.
Royal Deck House is not responsible for payment declines caused by your bank, card issuer, or payment provider.
8. Refunds
Approved refunds are generally issued to the original payment method used for the purchase.
Once a refund has been processed by Royal Deck House, the time required for the funds to appear in your account may vary depending on your bank or payment provider.
For more information, please review our Return & Refund Policy.
9. Contact Information
If you have questions regarding payments or an order, please contact us:
Royal Deck House
850 Northlake Dr
Coppell, TX 75019
United States
Phone: +1 817-799-7522
Website: royaldeckhouse.shop
Royal Deck House
Coppell, Texas, United States